FAQs

How to place new Order?

In the field Type

— Select the type of services from the drop-down list.

In the field Link

— Fill the link to the page in the format. In the field Quantity

— Fill the needed quantity of likes/followers

My order doesn\'t start

In the services we put the time ESTIMATED, to start the service. It may take more or less. If the order is delayed more than 48 hours, contact us.

What is Partial Status?

Partial Status is when we partially refund the remains of an order. Sometimes for some reasons we are unable to deliver a full order, so we refund you the remaining undelivered amount. Example: You bought an order with quantity 10 000 and charges $10, let's say we delivered 9 000 and the remaining 1 000 we couldn't deliver, then we will \\\"Partial\\\" the order and refund you the remaining 1 000 ($1 in this example).

How Do I Use Mass Order?

You should use this format (One order per line in format):

service_id|quantity|link

To get the service ID of a service please check here: https://cloutempire.com/services

For example:

  • Let’s say you want to use the Mass Order to add Instagram Followers to your 3 accounts: Account A, account B, Account C
  • The service ID for this service “Instagram Followers [50K] [6H - 10K/D - R30]💎⭐️” is 5.  Let’s say you want to add 1000 followers for each account,
  • the output will be like this:
  • Service_ID | Quantity | Link or in this example:

           5|1000 |Account A

           5|1000 |Account B

           5|1000 |Account C

Can I pay in cash? (Paysafecard)

Yes. Buy a Paysafecard PIN (where you can buy it: paysafecard.com). Open ticket support with Subject \"Payments\" and payment \"Other\" . In the Transaction ID, put the paysafecard PIN. In few hours, we add the money.

I want a refund

If the order is canceled, your funds will be returned. We can not make refunds to PayPal, Stripe or any other payment method. When you charge your account, you agree not to open disputes.

What is Drip Feed?

Drip Feed is a service that we are offering so you would be able to put the same order multiple times automatically.

Example:
Quantity:100 
Runs: 10 
Interval: 30 
This will send 100 likes on your post every 30 minutes, in total you will recieve 1000 likes.

Never order more quantity than the maximum which is written on the service name (Quantity x Runs), Example if the service's max is 4000, you don’t put Quantity: 500 and Run: 10, because total quantity will be 500x10 = 5000 which is bigger than the service max (4000). Also never put the Interval below the actual start time (some services need 60 minutes to start, don’t put Interval less than the service start time or it will cause a fail in your order).
MINIMUM INTERVAL SHOULD BE AT LEAST 4 TIMES THE START TIME.
We will not refund any orders that has not follow this rule.

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